Summary

Results-driven professional with expertise in leveraging analytical methodologies, automation technologies, and business intelligence tools to drive operational excellence and strategic decision-making across healthcare, technology, and media sectors. Strong background in cross-functional collaboration, translating complex datasets into actionable business insights, and implementing data-driven solutions. Passionate about learning new tools and technologies to meet industry needs.

Technical Skills

Python | SQL | Tableau | Power BI | MS Excel | Google Sheets | Matplotlib | Query Optimization | ETL Processes
Statistical Analysis | Regression Analysis | Dashboards | Reporting | Data Storytelling | Technical Documentation

Professional Experience

Field Service Specialist | Radiology Partners 2021 - Present

• Develop and automate custom analytical reports using Python, SQL, and API, reducing manual reporting time by 60%.
• Analyze performance metrics across network and systems and implement improvements, boosting efficiency by 25%.
• Create data visualizations and dashboards using Tableau to support executive decision-making for healthcare facilities.
• Leverage statistical analysis and data mining techniques to identify data trends and patterns, optimizing operations.
• Orchestrate predictive analytics models that reduce system downtime by 30% through anticipatory maintenance actions.
• Collaborate with cross-functional teams to interpret datasets and translate findings into actionable business insights.
• Support Tier 1 & 2 support teams, providing data-driven solutions for clinic, hospital, and remote deployment challenges.
• Streamline operational processes through data analysis, enhancing 20% team productivity and client satisfaction scores.

Market Researcher II | SecureLink 2018 - 2020

• Analyzed customer data using Salesforce CRM to develop segmentation strategies, improving marketing campaigns.
• Steered customer behavioral analysis to optimize sales funnel conversion rates and reduce customer acquisition costs.
• Built automated reporting dashboards in Salesforce that tracked campaign performance metrics and conversion analytics.
• Implemented data-driven cadence optimization using SalesLoft, resulting in a 40% improvement in outreach response rates.
• Developed predictive lead scoring models using customer behavioral data and demographic analysis.
• Led cross-functional analytics team of researchers in building data visualizations and reporting using advanced tools.
• Designed and delivered market research reports with statistical insights, trend analysis, and actionable recommendations.
• Established data governance protocols and KPI measurement frameworks across marketing and sales operations.

Freelance Videographer | Self-Employed 2015 - 2018

• Executed video production services from concept to delivery to create optimized multimedia content for clients.

Projects

Lyric Analysis Tool

• Developed Python-based analytics platform to perform statistical analysis on lyrical content across 10k+ songs.
• Implemented text preprocessing pipelines and automated data collection system using REST APIs, ensuring data quality.
• Created interactive data visualizations with Matplotlib to identify sentiment trends, vocabulary metrics, and artist analysis.

Linguistic Pattern Recognition & Database Development

• Engineered text mining solution using Python and Regular Expressions to extract and categorize etymological patterns.
• Designed & implemented relational database schema using SQLite to store linguistic metadata, enabling complex queries.
• Developed an automated classification system in etymology categorization, including Latin, Germanic, and Greek origins.

Education

Bachelor of Arts in Electronic Media | Texas Tech University 2015